Aristotle Labs ("Labs") protects the privacy of our clients, customers, and visitors. Labs gathers information both passively and actively, but DOES NOT sell or share any received information to third party companies with the exception of our technical support team who can access only client information required to assist with technical questions.
At the time of a service purchase of BeaconSage (www.BeaconSage.com), Labs will require personal information from the customer, including name, mailing address, credit card information, email address, and additional information needed for billing purposes. All information is secured within software databases with controlled, limited access.
Labs reserves the right to use personal information to resolve billing issues, including Collections, and service issues. Labs may send customers marketing materials about new service opportunities. Materials may be in the form of both email and mailers. Customers will have the ability to opt-out of one or both marketing avenues.
Labs will also announce potential and scheduled outages along with service issues that are not limited to any one particular customer.
Labs does not knowingly collect, solicit or use personal information from anyone under the age of 18. If a customer is under age 18, please do not attempt to register for services or send any personal information to Labs. If Labs learns that personal information has been gathered from a child under the age of 18, Labs will delete that information as quickly as possible to the extent technically feasible. If a customer believes that his/her child under age 18 may have provided Labs with personal information, please contact Labs at firstname.lastname@example.org. Additionally, Labs will not discuss information about the customer’s account with anyone under the age of 18.
Labs recommends that customers use caution when sending any information over the Internet and use encryption technology whenever possible, such as websites that have the “https” designation in the website’s address bar and that show a padlock icon in the browser’s window.